Refund policy

Every Americanista piece is made to order, just for you. Please read our policy below.

Satisfaction guarantee

If you are not satisfied with your piece for any reason, email support@americanista.com within 7 days of delivery and tell us what happened. You choose: a full refund, or a replacement at no cost. You never mail anything back. We simply ask that you pass the original to a clothing charity near you, so it ends up on someone who will wear it.

Damaged, flawed, or incorrect items

If your order arrives damaged, flawed, or not what you ordered, we will make it right. Send a photo to support@americanista.com within 7 days of delivery and we will replace the item or refund you in full.

Order changes and cancellations

Cancellation or modification requests must be submitted within 6 hours of placing the order and before the order enters processing or production. Please review our Cancellation Policy for complete terms and instructions.

Sizing

Every Americanista piece is made to order, just for you. Please review your selected size carefully before placing your order. If you are unsure which size to choose, please review the measurement guidance in our Sizing Chart. If you still need assistance, email support@americanista.com before ordering and our team will be happy to help. If the size still is not right when it arrives, our satisfaction guarantee above covers you.

What we cannot accept

Because each item is printed to order, we do not accept mailed returns, and requests made more than 7 days after delivery cannot be processed.

Questions? Email support@americanista.com and we will help.